With FONLINE, our automated audio response service, you can check your account right over the phone. It's easy to use and best of all, it's absolutely free! To access FONLINE, simply call 1-800-775-9555

Follow the prompts and enter your information such as your Credit Union account number and your access code.

FONLINE allows you to complete a wide variety of transactions. Below is a menu of all the transactions you can complete. Please keep this menu handy as a reference guide for future transactions.

ACCESSING FONLINE

SYMBOLS TO USE

#   after each input to let FONLINE know you are done.
*    to go back to a previous menu.
0# to find out what account codes are available to inquire on.

GETTING STARTED  

Option 1 --  Rates

1  For savings and checking account rates

2  For loan rates

3  For certificate rates

 

Option 3 --  Voice Response

Enter your member number followed by the first two letters of your last name and the pound sign, then enter your password followed by the pound sign. 

OPTIONS AVAILABLE FROM VOICE RESPONSE  

Option 1 --  Inquiries

1  For specific account information (enter account type)

2  For account balances

1  For savings/checking balances

2  For loan balances

3  For certificate balances

4  For all account balances

3  For cleared checks, deposits and withdrawals 

1  Complete transaction history 

2  Deposit information

3  Withdrawal information

4  For interest/dividends information (enter account type)

1  For interest/dividends paid this year

2  For date/amount of last dividend paid

3  For interest/dividends paid last year

5  For loan information (enter account type)

1  For loan balance, payment, APR

2  For loan payoff

6  For payroll information (total payroll/folio received)

7  For loan application status

8  For tax information

1  For interest/dividends paid this year & tax withholding

2  For interest/dividends paid last year & tax withholding

 

Option 2 --  Transfer Funds

1  To transfer to another account

2  To transfer from a joint account

3  To transfer from one joint account to another joint account

 

Option 3 -- Withdraw Funds 

1  To request a check be sent to you at the address on record

  

Option 4 -- Loan Services

2  Estimate a loan payment

3  Loan application status

  

Option 5 -- Other Services

1  Change your password (changes PC-TIED password, too)

2  Estimate a loan payment

3  Stop payment

4  Order new checks

5  Request copy of statement

1  Request statement copy 

 

Option 6 -- Re-enter Member Number

 

Option 9 -- Transfer to a Member Services Representative