Choose from a question below to jump to your topic, or browse all answers by scrolling down on your browser.

1. How do I apply for a loan online?
   
2. Will my approved loan application reflect discounts for loyalty rates or direct deposit?
   
3. Can I choose any term I want on my loan?
   
4. Do I need to fill out any paperwork?
   
5. How do I know if I am approved or not?
   
6. Will you check my credit?
   
7. What happens after I apply for a loan?
   
8. When would I want to use the comments section?
   
9. How do I add a comment to a loan that I have already applied for?
   
10. Can I apply for more than one loan at a time?
    
11. How do I apply for an increase on my Line of Credit?
    
12. What do I do if there is incorrect information printed in some of the application screens?
    
13. Can I apply for a Certificate Secured loan online?
    
14. How much can I borrow on an Agency Secured loan?
    
15. How much can I borrow on an Auto Loan?
    
16. Can I add a joint applicant to my request?
    
17. How do I apply for a MasterCard online?
    
18. Do you offer Home Equity loans in all states and how do I apply?
    

How do I apply for a loan online? [top]
Simply click the LOANS icon in PC-TIED, then click the "Apply for New Loan" button.

Will my approved loan application reflect discounts for loyalty rates or direct deposit to my FIGFCU checking account? [top]
All loans will be quoted at the standard rate for pre-approval. Applicable discounts and/or rate reductions will be loaded during the underwriting phase of the process.
Note: The rate will be determined by the applicant's credit (FICO) score.

Can I choose any term I want on my loan? [top]
Loans will be quoted at the "standard" or most used term; however, you may select another term prior to submitting the loan for pre-approval. For example: an auto loan may be quoted at a 60-month term. You can then change it to 48, 36 or 12 months.

Some loans do have maximum terms based on the dollar amount of the loan. If your requested term exceeds the maximum, a loan officer will advise you of your options. For example: Boat loans have a maximum term of 96 months, but only if the amount of the loan exceeds $25,000.00. The maximum term for a $10,000.00 boat loan would be 60 months.

Do I need to fill out any paperwork? [top]
Paperwork requirements will depend on the type of loan that you are applying for. Some loan products, such as an auto loan or agency secured loan, require additional documentation other than the loan application itself. You may be required to submit the necessary paperwork prior to the funding of the loan.

How do I know if I am approved or not? [top]
Once you submit your loan application, your loan will reflect a "pending" status. A loan officer will contact you about your request within 24 hours of receipt of the application, unless it is a holiday or weekend.

Will you check my credit? [top]
Yes. The system will automatically order your credit report when the application is submitted if we have not obtained one within the previous six months. If you are applying with a co-borrower, a credit report will also be ordered on that individual.

What happens after I apply for a loan? [top]
A loan officer will contact you about your request within 24 hours of receipt of the application, unless it is a holiday or weekend. In that case, you will be contacted the following business day.

When would I want to use the comments section? [top]
Use the comments section if you want to provide additional information that may affect your loan. For example, if you wish to consolidate your new loan with an existing loan that you currently have at the Credit Union, you can let us know the loan type. Or if you are requesting a Debt Consolidation Loan, you should let us know which bills you wish to pay off.

How do I add a comment to a loan that I have already applied for? [top]
If the loan has not been funded yet, you can add a comment by clicking on the radio button next to the appropriate application on the Loan Application Status screen, and then click on Read/Send Comments. This will take you to the Loan Application Comments screen. Simply type in your comments, then click OK.

Can I apply for more than one loan at a time? [top]
Yes. Once you have submitted your first loan request, click the LOANS icon on the menu bar, then click the "Apply for Loan" button again.

How do I apply for an increase on my Line-of-Credit? [top]
Unfortunately, the system does not have the capability to process Line-of-Credit increases at this time. Please e-mail your request to e-loans@figfcu.org, or contact a branch representative. To expedite your e-mail request, please include your member number, the type of credit line that you want to increase, and the dollar amount requested.

What do I do if there is incorrect information printed in some of the application screens? [top]
If you are a repeat borrower, some of your personal information may already be loaded into the system. Please verify whether it is correct, and change it if necessary by typing in the new information in the appropriate field on the screen. If the system does not allow you to alter the information, simply notify us in the Read/Send comments field.

Can I apply for a Certificate Secured Loan on-line? [top]
Yes. There are two options for this product. The loan can be booked as a term loan with regular monthly payments, or as a one-pay loan, with 1 payment due at maturity. Either way, the maturity date of the loan cannot exceed the maturity date of the certificate that is securing the loan. Use the comments section to let us know which certificate you want to use to secure the loan as well as if you would like a one-pay loan. You can borrow up to 98% of the certificate amount.

How much can I borrow on an Agency Secured Loan? [top]
You are eligible to apply for up to 50% of your Contract Value, excluding bonuses, minus any subsidy or other encumbrance. In California, if the Truck Exchange commission is 50% or more of the total commission from all policies in force, then the maximum loan to value of collateral is 25%.
All requests are subject to underwriting approval.

How much can I borrow on an auto loan? [top]
You can borrow up to 100% of the purchase price of the vehicle, including tax, license and warranties when buying your car from a dealer. For private party purchases, lease buy-outs, or refinances, you can borrow up to the retail value of Kelly Blue Book or NADA Guide. You can go to the Kelley Blue Book Online Guide to check the value of your auto.

Can I add a joint applicant to my loan request? [top]
Yes. As long as the joint applicant is already associated to your account, you can add them to the loan request. If the joint applicant is not already associated to your account, you can add them by downloading our on-line loan application. Simply print the application, fill out the applicant and co-borrower sections, complete the insurance section on the second page, then fax it to us at 323-930-3425. If you do not have access to a printer, call us at 800-877-2345 and ask for a loan officer to assist you with your request, or e-mail your request to us directly at e-loans@figfederal.org.

How do I apply for a MasterCard online? [top]
Unfortunately, our system does not currently support on-line loan applications for MasterCards. If you would like to apply for a new MasterCard, or an increase to an existing MasterCard, please e-mail us at e-loans@figfcu.org, or call a loan officer at 800-877-2345. To expedite your e-mail request, please include your member number, the type of card you want, and the dollar amount. You can also print our downloadable loan application, fill in the appropriate information and fax it to us at 323-930-3425.

Do you offer Home Equity loans in all states? [top]
At this time, we are pleased to offer Home Equity loans (fixed term or open lines-of-credit) in Arizona, Arkansas, California, Colorado, Idaho, Illinois, Indiana, Kansas, Michigan, Minnesota, Missouri, Nevada, New Mexico, Ohio, Oklahoma, Oregon, Tennessee, Utah, Washington and Wisconsin. Unfortunately, our system does not currently support on-line loan applications for Home Equity loans. If you would like to apply for a Home Equity loan, please e-mail us at e-loans@figfcu.org, or call a loan officer at 800-877-2345. To expedite your e-mail request, please include your member number. You can also print our loan application, fill in the appropriate information and fax it to us at 323-930-3425.